Terms and Conditions

CigReds - A Power Charge INC. Company


BY USING THIS WEB SITE AND/OR PLACING AN ORDER THROUGH THIS WEB SITE, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS ("TERMS") STATED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS SITE OR PLACE AN ORDER FROM THIS SITE. WE RESERVE THE RIGHT TO CHANGE THESE TERMS AT ANY TIME WITHOUT NOTICE. WE WILL POST ALL CHANGES TO THIS WEB PAGE. YOUR CONTINUED USE OF THE SITE AFTER SUCH CHANGES HAVE BEEN POSTED CONSTITUTES YOUR AGREEMENT TO THE CHANGE.


If you are under the age of 18 or if it is illegal to enter this site in the place of your residence, please leave and discontinue use immediately. By entering this site, you represent that you are at least 18 years of age.


PURCHASING THE PRODUCT (PURCHASING TERMS)
When re-ordering additional cartridges, you will not receive an additional starter kit for free.

When you place your order today with www.cigreds.com, depending on the package you order your credit card will be billed the following:

$99.95 USD for a (1) one month supply of 20 Cartridges which includes the free CigReds electronic cigarette kit plus $14.95 shipping and handling totaling $114.90.

$149.95 USD for a (3) three month supply of 60 Cartridges which includes the free CigReds electronic cigarette kit and our custom formulated Smokers Rejuvenation kit plus $14.95 shipping and handling totaling $164.90.


Return Policy
We have a 30 day 100% satisfaction guarantee policy on all shipments. In order to qualify for a refund, no more then 5 cartridges can be used in any of the above offers listed. A refund is processed for any shipment that adheres to our refund policy, minus any associated shipping and handling charges.

To return a product for an exchange or refund you will need to obtain a Return Merchandize Authorization (RMA) number by contacting support department at support@cigreds.com or by calling us at 1-888-904-6733 Monday through Friday from 8AM to 5PM PST

Please Note:

1) We cannot process or refund packages marked "Return to Sender."

2) Refunds will be issued to the same credit card that was charged when ordering the product.

3) To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back.

4) Depending on the bank that issues the credit card you used, your refund can take up to thirty 30 days to appear on your credit card statement. Most customers see their refund within 3-5 days of our processing the refund. If you have any questions about whether a refund has been issued please contact our support department.

Returned products must be sent to the following address:

Cig Reds
2600 W Olive 5th Floor
Burbank, CA 91505

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

Shipping and Insurance
The standard ground mail service is shipped via United States Postal Service First Class Mail. With our Expedited Shipping Option, we will make your shipment our priority and ship these packages out the same day for all orders placed before 1PM Pacific Standard Time and the next day for all orders placed after 1PM Pacific Standard Time (packages will arrive within 3-5 business days). Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.


Billing Issues
If you believe that you have been erroneously billed, please contact customer support immediately of such error. You release us from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to us within thirty (30) days of its publication.

Warranty
The product has a one year warranty. Should the product stop working for any reason, please contact our support department for an exchange.


LIMITATION ON LIABILITY AND DISCLAIMER OF WARRANTIES
By using this web site, placing an order, or participating in the auto delivery program, you agree that we and our owner(s), parent, subsidiaries, affiliates, agents, representatives, and employees will have no liability whatsoever for any injuries, losses, claims, damages or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, resulting from any use of the web site, the auto delivery program, or any product or service offered on this web site, any failure or delay by us in connection with the web site, the auto delivery program, or any product or service offered on this web site, the performance or non-performance of the web site, the auto delivery program, or any product or service offered on this web site by us, even if we have been advised of the possibility of damages. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, communications line failure, theft or destruction, or unauthorized access to, alteration of, or use of your information. Notwithstanding this disclaimer, if we are found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in this paragraph, then our liability will in no event exceed, in total, the sum of $100.00 (USD).


ENTIRE AGREEMENT
These Terms make up the entire agreement between us and you relating to the this web site and the products or services offered herein and replace any prior understandings or agreements (whether oral or written) regarding the web site the products or services. If any of these Terms shall become invalid or unenforceable, the remaining terms shall remain in full force and effect.


Representations & Disclaimers:
It is our intention to provide you with the finest products available.

We endeavor to provide you with accurate information about our products. You understand and agree that the information we convey about our products and/or the efficacy of our product, is obtained from independent third parties such as news agencies, scientific reports, manufacturer, and scientific / research entities. We do not warrant or represent that such information is error-free, and we do not represent or endorse any of the above or the methods that they use to arrive at their conclusions. All product specifications, performance data and other information on www.cigreds.com is for informational and illustrative purposes only, and do not constitute a guarantee or representation that the products will conform to such specifications or performance data.

We do not warrant, represent or imply that our products will provide you with any particular benefits, or that your results will match those of others who consume or use our products. Individual results will vary from person to person. Results are not typical.